Privacy policy

Last updated: February 26, 2026

RedactedScent operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). RedactedScent is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address

  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details and payment confirmations

  • Account information including your username, password, preferences and settings

  • Transaction information including the items you view, add to cart, purchase, return, exchange or cancel

  • Communications with us such as customer support inquiries

  • Device information including IP address, browser type and connection data

  • Usage information regarding how you interact with the Services

Personal Information Sources

We may collect personal information from:

  • You directly (account creation, purchases, support requests)

  • Automatically through cookies and similar technologies

  • Service providers acting on our behalf

  • Partners or other third parties

How We Use Your Personal Information

We may use personal information to:

  • Provide and improve the Services

  • Process orders, payments, shipping, returns and exchanges

  • Manage accounts and preferences

  • Provide customer support

  • Send marketing communications

  • Prevent fraud and ensure security

  • Comply with legal obligations

How We Disclose Personal Information

We may share personal information:

  • With Shopify and service providers (payments, hosting, analytics, shipping, support)

  • With marketing partners for advertising purposes

  • When required by law

  • With affiliates within our business structure

  • During a business transfer such as merger or acquisition

Relationship with Shopify

The Services are hosted by Shopify, which may collect and process personal information to provide and improve functionality. Information submitted may be shared with Shopify and relevant service providers globally in order to operate the Services.

Third Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children's Data

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from minors.

Security and Retention

No security system is perfect. We retain personal information only as long as necessary to provide Services, meet legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have rights such as:

  • Access your personal information

  • Request deletion

  • Request correction

  • Request transfer of your data

  • Opt-out of marketing communications

Requests can be made by contacting us.

International Transfers

Your information may be stored or processed outside your country. We use recognized safeguards where required.

Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with a revised date.

Contact

If you have questions, contact us at:
support@redactedscent.shop